Does Winning an Award Matter to Brand Trust and Purchase Intention? Evidence from Franklin Templeton Investments
Ya-Hui Wang, Chien- Cheng Lee
Abstract
This research takes Franklin Templeton Investments as an example to investigate the relationships between brand
awareness, brand image, brand trust, perceived quality, and purchase intention. Using random sampling, we
administered the questionnaires to investors living in Taiwan from February 1, 2015 to May 31, 2015.The
research findings show that brand awareness has both significantly direct and indirect effects on brand trust, and
the indirect effects are mainly via brand image and perceived quality. However, brand image, perceived quality
and brand trust also have a significantly direct effect on purchase intention, andboth brand image and perceived
quality have an indirect effect on purchase intention via brand trust.
Full Text: PDF