Virtual Teams in Business and Distance Education: Reflections from an MBA Class
Nory B. Jones, C. Matt Graham
Abstract
As the business world becomes increasingly connected via Internet technologies, virtual teams continue to
increase in number and importance. In addition, the emergence and growth of distance education also supports
the increasing use of virtual teams. Both institutions of higher education and businesses are discovering the
synergies associated with harnessing expertise from around the country or around the globe in these virtual
teams for improved innovation and performance. However, a "build it and they will come" approach to virtual
teams is not recommended. This paper explores the literature on virtual teams and examines a qualitative study
on the experiences of MBA students working on business consulting projects via virtual teams. The findings from
this study are evaluated against the literature to look for emerging trends.
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